* Guests must be 21 years or older to check into the hotel.
* The front desk will require the name on your reservation to match the name EXACTLY on your I.D. for check-in.
* The hotel requires a credit card at check-in for incidentals.
The hotel will charge $50 per day for incidentals with a maximum of $250.
The deposit will be refunded after check-out.
This is purely for incidentals and purchases to the suite. (It make take several business days for the bank to process the refund).
* Daily housekeeping is not included, but additional items (towels, sheets, etc.) are provided.
For example, bath towels will only be available for the number of guests listed.
* A complimentary starter kit with essentials like toilet paper, paper towel, hand soap, dish soap, and bathroom set(shampoo/conditioner/body wash 1oz size) is provided on arrival.
Any additional/extra items needed must be purchased by the guest (i.e additional soap, toilet paper, and shampoo).
* Late check-out must be communicated in advance(at least 24 hours prior to check-out) and approved.
Additionally, there will be an additional fee for late checkout up until 1:00 pm when availability allows.
* We appreciate your cooperation in promptly reporting any service issues you may encounter during your stay.
In the event that a hotel engineer work order is necessary to address the reported issue, we will kindly inform you.
If the engineer determines that the problem was caused by the guest, a charge of $175 will be applied.
Additionally, if the guest does not grant access to the hotel engineer after reporting the issue a charge of $250 will be incurred.
We value your understanding and cooperation in ensuring a smooth resolution to any service matters.
* Platinum Hotel is nonsmoking (including the balconies) but does have smoking sections outside.
Please do not smoke or vape in the suite - $800 smoke/marijuana vape damage fee to treat the suite for damage.
This property does not accommodate parties or events.
* The hotel requires a credit card at check-in for incidentals.
The hotel will charge $50 per day for incidentals with a maximum of $250.
The deposit will be refunded after check-out.
This is purely for incidentals and purchases to the suite. (It make take several business days for the bank to process the refund).
Při příjezdu předložte platný průkaz s fotografií a kreditní kartu.
Speciální požadavky závisí na dostupnosti a mohou být zpoplatněny.
Nejsou povoleny rozlučky se svobodou a jiné oslavy.
Informujte prosím o svém předpokládaném čase příjezdu předem.
Požadavky lze zadat při rezervaci nebo kontaktovat ubytování přímo.
Kontaktní údaje najdete v potvrzení rezervace.
Spravováno soukromým hostitelem
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